Footwear Depot is dedicated to ensuring a smooth and efficient shipping experience for our esteemed customers. This policy provides essential details regarding our shipping procedures, delivery timelines, tracking options, international shipping, and any associated fees.
*We offer free next day delivery
on all orders within the UK*
All the orders dispatched on the same day and delivered next day if received before 2:30 PM (Mon-Fri) excluding public holidays. Items bought over the weekend will usually be dispatched on Monday. However, it's important to note that, despite our best efforts, there might be unforeseen delays caused by our delivery partners. We understand the significance of timely deliveries and assure you that we are continually working to minimize any potential disruptions. Please note that Footwear Depot will not take any responsibility for delays caused by our courier or any subsequent couriers used by them.
We partner with trusted shipping
carriers to guarantee the punctual and secure delivery of your purchases. The specific carrier(s) chosen may vary based on factors like shipping destination, package weight, and availability. For domestic orders, our primary choice is ground shipping. Upon the shipment of your order, an email containing your tracking number and the carrier's website information
will be promptly dispatched for your convenience. This allows you to monitor the progress of your shipment with ease If, for any reason, you do not find this email in your inbox, we recommend checking your junk mail folder, as it may have been inadvertently directed there. If you still cannot locate the confirmation email, kindly reach out to our Customer Services team at info@footwear epot.co.uk for further assistance. We are here to ensure your experience with us is seamless and satisfactory.
Our commitment at Footwear Depot is to furnish a dependable and effective shipping service that aligns with your satisfaction. We deeply value the trust you place in us and eagerly anticipate delivering your orders promptly.
European & International Delivery
European Delivery starts at £40 and International Delivery starts at £50
We offer Standard International Delivery (3-5 Working days).
Please note that if you live overseas and the outer packaging of your product arrives slightly damaged it is more than likely to be because custom officials often open up packages to inspect the contents to ensure that the correct duty is being applied to the package. They often do not tape these back up very well! The bag(s) themselves should not be tampered with, they should remain in their plastic packaging and all sealed up.
Please note that our shipping costs outside of the UK do not include any fees or costs associated with import or customs fees. Each country has different rules for import and custom fees so we advise you to check the rules of your country with regards to any additional costs you might be asked to pay
In the unlikely event that your goods are unavailable or your order is not processed in accordance with these timescales, we will notify you via email. The dates and times for delivery are not guaranteed and are all subject to availability from our on-site warehouse and are dependent on the service of our courier companies functioning normally. Please note that we do not deliver to PO Boxes